Resilient Computing, LLC (“Resilient Computing,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.resilient-computing.com, or purchase our products and services. By using our site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
Information you provide directly:
- Name, email address, phone number, billing/shipping address
- Account login details
- Payment information (processed securely by Stripe; we do not store credit card details)
- Optional information about your mission or project
Information collected automatically:
- IP address, browser type, operating system
- Pages visited, time and date of visit, referring/exit pages
- Device identifiers
Cookies and tracking technologies:
We use cookies and similar technologies to:
- Enable website functionality (shopping cart, login)
- Analyze site usage (via analytics tools)
- Improve performance and security
- Provide personalized content and potential marketing
You may disable cookies in your browser settings, but some features of the site may not function properly.
2. How We Use Information
We use collected data for the following purposes:
- To process orders, payments, and shipments
- To provide customer support
- To maintain and improve our website and services
- To conduct analytics and market research
- To personalize your experience
- To send marketing communications (with your consent)
- To comply with legal and regulatory obligations
3. Legal Bases for Processing (GDPR)
For visitors from the European Union, we process your personal data under one or more of the following lawful bases:
- Contractual necessity: To process and fulfill your orders or provide requested services
- Legitimate interests: To improve our products, conduct analytics, and prevent fraud
- Legal obligations: To comply with applicable laws and regulations
- Consent: For marketing communications and optional data you choose to provide (e.g., mission information)
4. Third-Party Services
We share personal data only with trusted third parties necessary to operate our business:
- Stripe (Payments): We use Stripe to process payments securely. Your payment details are handled directly by Stripe in accordance with their privacy policy: https://stripe.com/privacy
- Analytics Services: We may use tools such as Google Analytics to track usage and improve performance. See Google’s Privacy Policy.
We do not sell your personal information.
5. User Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal data
- Correction or update of inaccurate data
- Deletion of your data (“right to be forgotten”)
- Restriction of processing
- Data portability
- Withdrawal of consent (for marketing communications)
- Right to opt-out of the sale of data (California residents; we do not sell data)
To exercise these rights, please contact us at info@resilient-computing.com.
6. Data Security
We take reasonable measures to protect your personal data, including:
- Secure payment processing through Stripe
- SSL encryption on our website
- Limited access to personal data by authorized personnel only
No method of transmission over the Internet is 100% secure, but we strive to protect your data to the fullest extent possible.
7. Children’s Privacy
Our site and services are not directed toward children under 13. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will delete it immediately.
8. Changes to this Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Resilient Computing, LLC
Email: info@resilient-computing.com
Address: 2425 Technology Blvd – Suite 1176, Bozeman, MT 59718 USA